Payment Policy

Effective Date: March 4, 2025

At MICROSORA, we are committed to providing a secure, transparent, and seamless payment process for our customers. This Payment Policy outlines the accepted payment methods, transaction security, refunds, and other important details regarding payments on https://microsora.xyz/.

By placing an order with MICROSORA, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to ensure a convenient shopping experience:

✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure online payments with buyer protection
✔ Apple Pay & Google Pay – Fast and secure mobile payments
✔ Bank Transfers – Available for bulk or wholesale orders (contact us for details)

📌 Important: We do not accept cash on delivery (COD), cryptocurrency, or unverified third-party payment methods.

2. Payment Processing & Order Confirmation

  • All payments must be fully processed and authorized before we ship your order.
  • After a successful transaction, you will receive an order confirmation email with a summary of your purchase.
  • If you do not receive a confirmation email within 24 hours, check your spam folder or contact us at contact@microsora.xyz.

📌 Note: MICROSORA is not responsible for delays caused by your bank or payment provider.

3. Payment Security & Fraud Prevention

At MICROSORA, we take security seriously and implement advanced measures to protect your payment information:

🔒 SSL Encryption – All transactions are secured with industry-standard encryption.
🔒 Secure Payment Gateways – We use trusted payment processors to ensure safety.
🔒 Fraud Detection – High-value or suspicious transactions may require additional verification.

If we suspect fraudulent activity, we may:

  • Request identity verification (such as a valid photo ID or billing confirmation).
  • Hold or cancel the transaction for security reasons.
  • Report fraudulent activity to the relevant authorities.

📌 MICROSORA does not store or have access to your full credit card details. All payments are processed through secure third-party providers.

4. Currency & Additional Fees

  • All product prices and transactions are processed in USD ($) unless stated otherwise.
  • If you are purchasing from outside the United States, your bank may apply:
    ✔ Currency conversion fees
    ✔ International transaction charges
    ✔ Additional service fees

📌 MICROSORA is not responsible for bank-imposed fees. Please check with your payment provider for applicable charges.

5. Failed or Declined Payments

If your payment fails or is declined, consider the following:

🚨 Check your card details – Ensure your card number, expiration date, and CVV are correct.
🚨 Verify your account balance – Insufficient funds may cause a payment decline.
🚨 Contact your bank – Some banks block international or high-value transactions for security reasons.
🚨 Try another payment method – If one method fails, consider using PayPal, Apple Pay, or another available option.

📌 If your payment fails multiple times, please reach out to us at contact@microsora.xyz for assistance.

6. Refunds & Payment Reversals

Refunds are processed according to our Refund and Return Policy.

  • Approved refunds will be issued to the original payment method used for the purchase.
  • Refunds typically take 7-10 business days to reflect in your account, depending on your bank or payment provider.
  • MICROSORA is not responsible for delays caused by bank processing times.

📌 Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or damaged product).

7. Chargebacks & Disputes

We strive to resolve all payment issues amicably. If you experience any problems with your order, we encourage you to:

✔ Contact our support team first – Email contact@microsora.xyz for assistance.
✔ Provide order details – Our team will investigate and provide a resolution.
✔ Avoid filing a chargeback immediately – Unauthorized chargebacks can delay the resolution process.

📌 If a chargeback is filed without contacting us, MICROSORA reserves the right to dispute the claim and restrict future purchases.

8. Taxes & Duties

  • Orders shipped within the United States may be subject to state sales tax based on local regulations.
  • International orders may be subject to customs duties, VAT, or import taxes, which are determined by the destination country.
  • These charges are not included in the product price and must be paid by the customer upon delivery.

📌 Customers are responsible for checking their country’s tax and duty regulations before placing an order.

9. Payment Policy Updates

MICROSORA reserves the right to update this Payment Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

10. Contact Us

For any payment-related inquiries, please contact us:

📍 Address: 2155 Cooks Mine Road, Santa Fe, New Mexico, United States
📞 Phone: +1 (505) 699-9868
📧 Email: contact@microsora.xyz
🌐 Website: https://microsora.xyz

By completing a purchase on MICROSORA, you acknowledge that you have read, understood, and agreed to this Payment Policy.

Thank you for shopping with MICROSORA – Where Luxury Meets Fragrance.